We are committed to being open and transparent to the public by publishing on our firm’s website price and service information about the following services that we offer, in line with the SRA requirements which came into effect in December 2018 (delete services that are not offered by your firm):
Services for individuals
Residential conveyancing (including freehold/ leasehold sale and purchase, mortgage and re-mortgage)
Probate (uncontested cases with all assets in the UK)
Immigration (excluding asylum applications)
Motoring offences (summary offences only – Magistrates Court / single hearing)
Employment tribunals (for claims of unfair/wrongful dismissal)
Services for business
Employment tribunals (defending claims of unfair/wrongful dismissal)
Debt recovery (up to the value of £100,000)
Licensing applications for business premises (new applications or varying existing licences)
In doing so, we will also be complying with general obligations contained with the SRA Code of Conduct, which ensure:
This procedure sets out how we comply with the SRA price and service transparency requirements.
[Insert detail of the price information that your firm publishes and where it can be found, for example:]
We publish the following costs information on our website:
[Insert detail of the service information that your firm publishes and where it can be found, for example:]
We publish the following service information on our website:
[Insert detail of where your complaints procedure can be found on your firm’s website and confirm that this procedure includes detail about how and when a complaint can be made to the Legal Ombudsman and to the SRA for example:]
The firm’s complaints procedure is available on the firm’s website and it includes how and when a complaint can be made to the Legal Ombudsman and to the SRA.
The firm’s SRA number and digital badge is displayed on the firm’s website [insert specific location]
The firm’s SRA authorisation number and the words ‘authorised and regulated by the Solicitor’s Regulation Authority’ is shown on letterhead and emails used by the firm.
REVIEW OF COMPLIANCE
This price and transparency information we publish on our website is reviewed regularly [insert frequency of review] by [insert reviewer title] and amended as appropriate. This procedure will also be reviewed in the event of a major change within the organisation, change to regulation or legislation or a breach of this policy.